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Our Customers' Reviews

They have good mechanic and a awesome team

— Jackson N., Wyoming , MI

Very good customer service

— Tree W., Wyoming, MI

Very knowledgeable and friendly staff.

— Terry B., Wyoming, MI

They always give me great service and are the best advocate for me and my vehicles. Their staff always goes above and beyond my expectations. Recently they diagnosed several mystery problems which led to my having other work redone by the car dealership under warranty saving me big $$.

— Jeffrey D., Wyoming, MI

Very fair prices for excellent work. Have recommended them to multiple people. Definitely a mechanic you can trust.

— Jason T., Wyoming, MI

Its hard to find honest, direct, and helpful service centers today, but Tuffys on Clyde Park is that shop. I take 2 cars there for oil changes and each time Im more impressed. They give me honest quotes for bigger projects, provide valid timelines to complete the repairs, and they never act disappointed or shame me for not completing the work immediately. Im going nowhere else they are perfect.

— Joel H., Wyoming, MI

Steve the manager was super helpful after I found out my cars motor was bad after just 13 of ownership. They were fast, friendly, and knowledgeable! He even went so far as to help with calling the dealership to ensure everything necessary was communicated and maintained a professional attitude through the whole thing. These are good people working here and I will 100% attest to that!

— Steve K., Wyoming, MI

Very fast, friendly, extraordinary helpful, knowledgeable, and convenient. Thank u guys for a simple fix.

— Lindy S., Wyoming, MI

Sirven vien rapido y a@utentico

— Evil D., Wyoming, MI

Great value great staff cant go wrong

— April A., Wyoming, MI

Great service and quality work .

— Anthony A., Kentwood, MI

"great service!"... and very friendly staff!

— Courtnesena P., Wyoming, MI

Make life easy for people on costly car repairs(talk to CHRIS"OWNER"""

— Ezekial A., Wyoming, MI

Ran into some car trouble and come here due to it being so close to home. I can't say enough positive things about this place and the staff. First time I didn't leave feeling screwed over. This will be my new go to. Steve was honest, friendly, knowledgeable and overall pretty great!!

— Amy D., Wyoming, MI

Friendly Service.

— Ernie S., Wyoming, MI

Steve is awesome!

— Sarah S., Wyoming, MI

These guys are great, Special thanks and gratitude goes to Steve the manager he really goes above and beyond to deliver first rate service. Today, it's not enough to just deliver, that's to be expected, What I get at this Tuffy and their staff is "over delivery", ( they even gave me loaner the first time I had major work done on my work vehicle!) I so appreciate their honesty and personal service, that's very rare and is so refreshing today. If you want your vehicle serviced right take it to these guys!

— Jeffrey D., Wyoming, MI

The manager Sean was so very nice really informative and treated me like a person. When I came back to pick up my vehicle Kyle the front counter guy made sure to reiterate what they had done. I wasn't made to feel stupid when I asked questions. Thank you so much for getting me back on the road with a price I could afford! You guys are Awesome!!!!

— Jessica C., Wyoming, MI

— Jessica K., Wyoming, MI

Best experience bringing my car to a shop yet! I Will refer them any chance I get!

— Christina H., Grand Rapids, MI

If I could give 500 stars I would! First off STEVE is absolutely AMAZING all around!! From my very first call to Tuffy he mad my experience incomparable to any that I have ever had in dealing with my car/ cars. He is beyond accommodating, patient, nice, and straight forward. Brandon was also SUPER nice!! They had my car ready in a day! It runs like it's brand new. I can't say enough how HAPPY I am with Tuffy and these 2 guys! I am pretty sure I found my forever mechanics and would highly recommend anyone that hasn't been to Tuffy to at least give them a call. :)

— Kayla W., Grand Rapids, MI

These guys went above and beyond to get my van up and running. They are very professional and knowledgeable! I was a walk in and they still managed to get everything done and ready for me the next day!! I highly recommend Tuffy for any and all vehicle issues!! Thank you for exceeding my expectations and not taking advantage of women with very limited mechanical knowledge! I'm a customer for life!!

— Cheryl P., Grand rapids, MI

Sean was AMAZING! He took care of everything and told me my car would be ready the next day, but actually got it done the same day! My car drives better than ever! This is definitely the place to go if you need work done.

— Aaliyah M., Grand Rapids, MI

The ladies and gentleman that work at this facility are very friendly very knowledgeable and try to do whatever they can to make it more affordable they have very fast service I am very happy with this facility I'm glad that my friend referred me to them I will use them for all my auto repairs from here on out. They also have a snap finance card available so that you can make payments it helps a lot with expensive repairs.

— Jenith 1., Clyde Park, MI

I am very satisfied with the service I received. I am going to continue to take my car here.Mike was very helpful and he will work with you. I like that.

— Kathleen M., Wyoming, MI

Courteous, Efficient and Fair, not much they can't do, an auto shop worth checking out.

— Terry Myers L., Wyoming, MI

thanks for inspecting my brakes and finding i didnt need work. thet were fast and honest. left with a handshake but ni charges. will be my auto work designation from now on.

— gerald t., wyoming, MI

This review is a little late but I really wanted to make sure that Brad gets the credit he most definitely earned and deserves. My sons truck needed some pretty extensive work done. I took it in on a Saturday morning and it was done sooner than quoted and Brad went above and beyond what was expected. I have not taken my cars anywhere else. The service is so worth it!!! Thanks Brad, you have a loyal customer in us.

— Angela H., Grand Rapids, MI

The only thing that bothers me is that I didn't call this place sooner. I have never dealt with someone so willing to go above and beyond for their customers. I called yesterday and spoke to Rob, whom I believe is the manager at this location in Wyoming off of 44th and Clyde Park. I explained the problems my son was having with his truck and he promised that it would be worth it for me to bring it in. I did and it was definitely worth it. Not only did he have fixed what was needed but also something else that would of had me back sooner than later. I didn't feel taken advantage of because I was female, he didn't treat me any less than important. I later had an issue completely unrelated to what was fixed and called Rob up a little panicked, but because he made me feel so comfortable earlier I felt great in calling him. I took it back in and he fixed it at no extra charge. Thanks guys you rock, and you will forever have our business.

— Angela H., Grand Rapuds, MI

Always amazing service at this location. Even though I don't live super close to this location anymore I still prefer to go here. Always top knotch service every time.

— Katie R., Carter, MI

While a much-loved employee is gone, Rob and other staff are definitely on task. Must sing praises to a fine, strappin' young lad named Wade. When I kindly refused their transport service when I dropped off my car and opted for the bike ride home, I asked if it was in their job description to first put some air my rear tire. Young Wade hauled the bike out of the van, checked BOTH tires and oiled the chain, inspected alignment, and chatted all the while. I said, "I'll bet you're around the age of my older son." He said, "Twenty-three?" And I said "EXACTLY!" Then when he was done, he asked my name, and reached out to shake my hand. They're all like that at this place. Rob went out of his way to assure expedient service and help with payment arrangements, and Jeff just today checked the air in my Honda's front tires, simply when I asked if he could. Bunch of great people. Highly recommend.

— Kristin G., Wyoming, MI

I called this location of Tuffy this morning and spoke to a very nice man named Josh. He told me I could bring my car in today for an estimate. I brought my car in and Josh greeted me at the counter. My car was in the shop within fifteen minutes. The mechanic not only saw my issue but noticed another problem that I suspected. I had one of the problems fixed and I was on my way home in less than one and a half hours. Josh and the mechanic were very good at explaining things to me. I would definitely take my car back to this shop.

— Sherry S., Byron Center, MI

I have had multiple repairs done at this Tuffy location and couldn't be happier. They've repaired the fuel pump on my car, and wheel bearings on my boat trailer. They always provide honest advice, seem to get it done super fast, and their prices consistently seem to be WAY lower than all the other places I call for quotes (always get several estimates.) Do GREAT work and don't overcharge like other places! Instead of wasting your time calling around like I have, just call these guys first and get it done correctly and affordably the first time around! :)

— Ruby K., Wyoming, MI

Tuffy has helped me maintain my car for a long time. I trust the guys at Tuffy.

— Danile J., Smith, MI

Sherrie - Aug 11, 2011 Very pleased with the service here. Highly recommend.

— Sherrie S., Wyoming, MI

Won my business for as long as I own my car! I got there ten minutes before close, but they insisted they didn't mind having a look at my 2001 Taurus. They worked with me to get my car done fast.

— Todd S., Wyoming, MI

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